JOB DESCRIPTION
Position Title
Department
Reports to
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IT Systems and Process Analyst
IT/ Systems Process
Systems Process Manager
Employment Status
FLSA Status
Compensation
Temporary Full-Time Part-Time
Non-Exempt Exempt
$20.00 - $26.00 per hour
Position Summary
The Moore Law Group is seeking a creative problem solver with a coding mind who loves to breakdown processes and understand how to make them better. As an IT Systems Process Analyst you will be expected to update and enhance the firm’s system of record which is a proprietary programming language. These system of record updates may include template updates and creation, process flow creation and enhancement, report creation and generation, and overall automation. You will be an integral part of the firm’s success and contributor to its key strategic initiatives.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Help architect new process flows for firm. Includes process mapping, working with impacted departments, and writing logic within the firm’s systems of record for implementation
- Assist with designing and developing new automation within system of record
- Assist with maintaining and upgrading existing automation within system of record
- Assist with system of record related help desk tickets, and responding in a timely matter
- Assist with troubleshooting automation issues in the system of record
- Assist with template creation and enhancement
- Key contributor to firm wide strategic initiatives
- Other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities
- Advanced knowledge of Microsoft Excel
- Advanced knowledge of Microsoft Word
- Possess the ability to determine the level of effort to accomplish requested tasks
- Ability to work and communicate effectively with remote employees
- Ability to be flexible and adapt to the challenges and needs of the organization
- We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work will help make this Firm one of the most compliant collections law firms in the U.S.
PREFERRED QUALIFICATIONS
- Prior legal experience is a plus
- Experience with SQL Queries
- Experience with Power BI
- Experience with Collect Max
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working conditions are normal for an office environment. This position involves sitting most of the time. Specific vision abilities required by this job include close vision, depth perception and color vision in reading a computer monitor. Clear speech is needed to communicate on the telephone.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
The Moore Law Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In addition, the physical demands described within this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
If you are interested in applying for employment with The Moore Law Group and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department via phone at (714)431-2012 ext. 246.
Moore Law Group is a drug – free workplace.
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