Job Description
Location: Melbourne | Southern Metropolitan
Job type: Full time
Organisation: Monash Health
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Salary: Salary not specified
Occupation: Administration/Secretarial
Reference: 60829
We are seeking the Personal Assistant and Administration Lead to the Director, Digital Health Training and Adoption, Acting Director Digital Pathology and the Monash Health Contact Centre. This position offers a varied and stimulating career move
- Full-time position available
- Suitable for an experienced administrative assistant with personal assistant experience
- Opportunity for working from home hours
About Monash Health Digital Health Training and Adoption
Monash Health is Victoria’s largest public health service. We provide safe, high-quality care to one-quarter of Melbourne’s population, across the entire lifespan, from pre-birth to end-of-life. We have over 18,000 employees working in our 7 hospitals and community facilities. Our electronic medical record (EMR) system was implemented across inpatient services in 2019. The Victorian Heart Hospital features an expansion of our EMR and the integration of supporting digital systems.
The Digital Health Training and Adoption, Digital Pathology and the Contact Centre portfolios support clinical and non-clinical electronic systems and equipment including implementation and training of systems including the Electronic Medical Record (EMR), pathology information systems, and telephony systems to offer state of the art services. Training and adoption activities provide training to all new employees using the EMR and support ongoing adoption of new and existing digital systems. We work closely with our stakeholders to deliver online training, webinars, user guides for our digital systems.
About the Role
If you are an experienced administrative assistant with personal assistant experience looking for a role with variety, this could be the role you are looking for. We are seeking a full-time personal assistance and administrative lead to the Director of Digital Health Training and Adoption/Acting Director of Digital Pathology and the Contact Centre. This role is responsible for providing personal assistant duties to the Director as well as admin support for Training and Adoption activities. Duties included managing diaries, meetings and minutes, scheduling, training access, and report maintenance. This role is also responsible for managing emails, queries, bookings, communication, data collation, equipment management, files, account provisioning, and supporting implementations of new and upgraded digital systems.
The successful candidate will engage with members of the Digital Health Training and Adoption Team, Digital Pathology, Contact Centre, EMR and Informatics, Technology Business Services Level 1 Service Desk team, Digital Health PMO, and the broader Digital Health Division.
About You
As the successful candidate, you will demonstrate sound interpersonal, communication, and organisation skills. Your approach to work is characterised as engaging, supportive, relevant, effective, and timely. Success in the role sees you providing a high level of support and service provision as a key member of the Training and Adoption team. You have excellent administrative, issue management, follow-up, and escalation skills. You have strong computer skills and demonstrate agility across relevant computers programs and applications including Microsoft 365, Outlook, Word, Excel, Visio, Power Point, Sharepoint, OneNote, and MS Teams.
This role can be carried out in-office with the option of allocated working from home following Monash Health guidelines.
You Are Also:
- Demonstrate adaptable and agile support skills with attention to detail
- Dedicated to safe best practice & quality care
- Committed to ensuring safe, high quality and timely service delivery
- Able to work collaboratively with team members
- Comfortable working independently
What You Need:
- Experience as an administration officer and personal assistant
- Experience using Microsoft Applications including Word, Excel, Power Point, Sharepoint
- Excellent interpersonal skills
What We Offer
- Access to Monash Health in-house learning portals to further expand your skills & knowledge base
- Professional development opportunities
- Support to attend relevant forums & conferences
- A supportive learning environment, should you wish to undertake postgraduate studies
In addition, you will have access to benefits including salary packaging to increase your take-home pay, access to onsite subsidised staff car parking and gym, uniform and the Employee Assistance Program (EAP).
How to Apply
Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.
Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.
Existing Monash Health Employees should apply using your Monash Health employee account. For any queries regarding employee accounts contact Recruitment Services by email – recruitment@monashhealth.org.
Offers of employment can only be made once all required probity checks have been completed. These include:
- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.
A request to conduct probity checks does not guarantee that an offer of employment will be made.
As part of our selection process, you may be invited by email to participate in an on-camera video interview.
In accordance with Victorian Public Health directions, all employees working in the Public Health system must be fully vaccinated against COVID-19 and are required to provide acceptable evidence of their vaccination status.
All applicants to positions with Monash Health will need to upload acceptable evidence of full vaccination against COVID-19 as part of their application. The only evidence which is acceptable is a copy of your Immunisation History Statement, which can be accessed via myGov. Please note that a copy of your Digital Certificate is not acceptable evidence.
Offers of employment will only be made to candidates who can provide acceptable evidence that they meet full vaccination status.
